Broadband Fibre


NeoBroadband Fibre

Product Overview

NeoBroadband Fibre is an excellent value-based Internet access service that provides uncapped and unshaped connectivity with speeds of up to 1 000Mbps. Delivered over Liquid Telecoms superior, robust fibre infrastracture. Neobroadband offers low-latency symmetrical bandwidth along our next-generation network backbone. Liquid Telecom delivers its broadband as an end to end solution and therefor minimizing the amount of providers you require to deal with.

Product Portfolio and Pricelist

The NeoBroadband Fibre portfolio includes following services:

Line speed up to Monthly Recurring Cost Installation Fee
10Mbps R 1 600.00 R 1 500.00
20Mbps R 3 050.00 R 1 500.00
50Mbps R 4 900.00 R 1 500.00
100Mbps R 7 900.00 R 1 500.00
200Mbps R 13 000.00 R 1 500.00
500Mbps R 17 000.00 R 1 500.00
1000Mbps R 33 000.00 R 1 500.00

Fair Usage Policy

The fair use policy is the sum of all uploaded and downloaded traffic.

Speed Soft Cap Rate Limit
10Mbps 1,500GB 5Mbps
20Mbps 3,000GB 10Mbps
50Mbps 7,500GB 25Mbps
100Mbps 15,000GB 50Mbps
200Mbps 30,000GB 100Mbps
500Mbps 50,000GB 200Mbps
1000Mbps 100,000GB 250Mbps

When your monthly ‘Soft Cap’ limit is reached, your line speed will be halved for the remainder of the month. No further restrictions or limitations will be placed on your line while it is rate-limited. Your connection will remain uncapped and unshaped during this period. At the beginning of each new month of service, your line speed will revert to its base profile.

Specifications 

Fibre is symmetrical
This means that your upload and download speeds are equally fast! Most available broadband services are asymmetrical, which results in slower upload speeds. With our fibre solution, you can rest assured that important urgent documents will be delivered with great efficiency.

Superior fibre network
Our fibre network delivers superior speeds and low latencies that remain unaffected by copper theft, which all too frequently leaves businesses stranded without connectivity or the ability to trade, which severely impacts your productivity and ultimately your bottom line.

Single point of contact
We offer end-to-end customer support services, so you only deal with a single contact centre and service provider.

‘Best-Effort’ service
In lieu of an SLA, Liquid Telecom does not guarantee peak speeds on our NeoBroadband service but ensures that our ‘Best-effort’ service have high availability and the stability fibre has to offer.

Router
Liquid Telecom will provide all new broadband fibre customers with router to access to the Liquid Telecom network. However over time bandwidth demand increase and the same router might become incapable of managing increased bandwidth with upgrades. Liquid Telecom will however provide a new router on extension of agreement.

Important points to note:

  • NeoBroadband is designed to deliver service to an end customer and may not be resold.
  • Each service is allocated 5 Static Public IP addresses. If a NAT solution is required, only 1 Public IP address will be made available. No extra Public IP addresses will be offered.
  • Prices are subject to a minimum contract term of 24 months
  • Liquid Telecom reserves the right to use the most feasible last mile technology available.
  • Voice services are available on our NeoBroadband fibre product offering 12 , 24 & 36 SIP channels at an additional fee
  • Booster services are available to customers who need to increase their speed at certain times of the month. This service is however dependent on the last-mile technology and router deployed on the the service
  • SMTP Relay is not offered with NeoBroadband
  • All Prices are listed Exclusive of VAT

Vodacom Broadband Connect Fibre

What is Broadband Connect Fibre?

Our Broadband Connect Fibre (BC Fibre) provides high-speed Internet access through scalable fibre connectivity to businesses, whether you are a small start-up or a larger SMME with higher bandwidth requirements.

Selecting your fibre service:

Choose between our capped and premium service offerings depending on your business needs:

  • Broadband Connect Fibre Capped; designed for smaller SMEs, offers data bundles allowing you to choose a suitable asymmetrical capped bundle for your business at a very competitive price.
  • Broadband Connect Fibre Premium (uncapped); suitable for SMEs requiring a symmetrical bandwidth with uncapped Internet accounts. Allowing you scalability, making provision for all your business needs, be it Office 365, Conference Connect and additional voice and hosting services.

With Broadband Connect Fibre service plans, you get:

  • High-quality, fixed-line broadband Internet 
  • Installation of the access infrastructure plus all relevant equipment including the broadband router
  • A service that's scalable over the same infrastructure from 4Mbps – 100Mbps
  • Service and call desk support
  • Optional IP Talk voice accounts offering cost savings of up to 30% on your monthly account and FREE on-net calling from
    one Vodacom IP-Talk connected site to another. Voice calls are billed monthly in arrears as per the prevailing low 
    Vodacom’s VoIP rate card. A once-off activation fee of R8.20 (excl VAT) per IP-Talk is payable
  • The HG659 broadband router that is wireless LAN-enabled can handle up to 18 wireless or wired LAN connections.
  • PLEASE NOTE that throughput over the wireless interface is much lower than over the Ethernet ports. It also has 2 x FXS voice ports, 4 x LAN and 2 x USB ports.  

Why choose Vodacom?

  • A choice of high-speed uncapped Internet access from 4Mbps – 100Mbps or capped broadband Internet data bundles of 25GB - 2000GB over a future-proof Gigabit Passive Optical Network (GPON) infrastructure.
  • Each service plan consists of a broadband router, broadband Internet and fibre access.
  • Optional fixed-line IP Talk voice offering that provides 2 x IP Talk accounts with 087 numbers. An activation fee of R8.20 excl VAT per IP-Talk account is payable. The voice service does not eat into your data usage. Call usage is paid in arrears based on the VoIP rate card

Broadband Connect Fibre Capped price plans on Vodacom Network

Lite plans (capped)  Maximum Download Maximum Upload Speeds 24-Month contract
(Incl. VAT) 
100GB capped 10Mbps 5Mbps R 605.00
300GB capped 20Mbps 10Mbps R 807.00
1000GB capped 40Mbps 20Mbps R 1 210.00
2000GB capped 100Mbps 50Mbps R 1 815.00

Broadband Connect Fibre Capped Terms and Conditions

  • Bandwidth is available as asymmetrical (upload = half of the download) 
  • Speeds reflected refer to the speed across the Vodacom Network 
  • Should you deplete your monthly Data, you will be able to purchase Top Up bundles on Capped service plans through the user-friendly online  customer portal
  • Available on a 24-month Contract term only for Vodacom Network
  • Capped service plans are NOT available through Dark Fibre Africa infrastructure

Broadband Connect Fibre Premium price plans on Vodacom Network

Uncapped plans Maximum Download Maximum Upload Speeds 12-Month contract
(Incl. VAT) 
24-Month contract
(Incl. VAT)
  36-Month contract
(Incl. VAT) 
5Mbps uncapped 5Mbps 5Mbps R 1 472.00 R 1 412.00 R 1 392.00
10Mbps uncapped 10Mbps 10Mbps R 1 664.00 R 1 614.00 R 1 583.00
20Mbps uncapped 20Mbps 20Mbps R 2 057.00 R 2 017.00 R 1 997.00
50Mbps uncapped 50Mbps 50Mbps R 3 096.00 R3 026.00 R 2 996.00
100Mbps uncapped 100Mbps 100Mbps R 4 640.00 R 4 539.00 R 4 499.00

*Fair usage applies when cap is reached. 

Broadband Connect Fibre terms and conditions

  • Bandwidth is symmetrical, meaning the upload and download speeds are equal.  
  • Deployment of the infrastructure may take a few months during which time you may wish to opt for one of our other broadband services such as Broadband Connect Wireless Lite, Wireless Premium, Satellite and DSL as an interim measure.
  • Your details will be kept on record and processed as soon as the fibre infrastructure becomes available.
  • Acceptable Use Policy (AUP) applied. More information on our AUP is available in the FAQ section and is also included in the Service schedules.
  • Uncapped Broadband offerings are subject to throttling when AUP indicators are breached
  • A once-off setup fee of R 909.00 is payable for all Vodacom service plans. ie. Broadband Connect Capped and premium Contracts
  • A once-off setup fee for Bit stream of R 3 000.00 is payable for all 3rd party network service plans.

Top Up plans

Broadband Connect Fibre Top Up Bundles Price Incl VAT
1GB Top Up R 21.00
3GB Top Up R 56.00
5GB Top Up R 91.00
10GB Top Up R 117.00
20GB Top Up R 338.00
50GB Top Up R 777.00
100GB Top Up R 1352.00

Dedicated Internet Access

Guaranteed high-speed business Internet connectivity.

  • Guaranteed high-speed Internet connectivity for business  
  • Uses both fixed and wireless access technologies
  • Built-in failover 
  • Choose your access medium

What is Dedicated Internet Access?

When your business needs fast reliable Internet connectivity with built-in failover and redundancy, backed by service level agreements, Dedicated Internet Access from Vodacom Business is the optimal solution. No matter where your business is located and what type of infrastructure is available, you’ll be able to enjoy fast, reliable and cost-effective business Internet access. Our robust, state-of-the-art infrastructure can give you the connection speed and data transfer capability that your business needs.

VPN (Virtual Private Network)

Keep parts of your business connected via a private managed network. 

  • One secure, private network
  • Connects employees across branches of your business
  • Connects your business with suppliers and customers
  • Allows selected stakeholders to securely access your network applications

What is VPN?

Our Managed VPN solutions enable the sending and receiving of data and voice securely between branches of your business, both nationally and internationally, as if the branches are connected to one big private network.

Features and Benefits

One seamless, secure network across your organisation 

  • Seamlessly integrate all your networking solutions, including inter-branch connectivity and voice services as well as access to hosted services and applications in the Vodacom Data Centre
  • Get total network connectivity on one integrated platform

Empower your business via controlled access

  • Interact with suppliers, customers and peers in a private environment
  • Provide selected stakeholders with secure access to your network applications
  • Improve your business operations to offer better service and satisfaction to your customers

Prioritise your traffic

  • Use the VPN network to handle and distinguish between high-priority traffic and less time-sensitive traffic
  • Prioritise applications such as voice and multimedia, stock data updates and regular bulk data backup based on the importance

Fast deployment

  • Save time for your business with rapid provisioning and deployment of VPN

Data security

  • Get the best protection for your data through
  • Full proactive monitoring and surveillance of your network
  • Powerful security features

Guaranteed and reliable service

  • Get reliable and assured service backed by comprehensive SLAs (Service Level Agreements)

Choice of speeds based on your business needs

  • Choose bandwidth speeds that match your business requirement
  • Select the most suitable service class and performance level for data, voice and video applications

Global reach

  • Get worldwide coverage and global networking power with our robust infrastructure
  • Collaborate remotely all over the world without having to worry about security

Reduced costs

  • Save on infrastructure expenses
  • Collaborate cost-effectively between remote sites through seamless business continuity
  • Free up human resources

Enhanced network control

  • Experience proactive reporting and management to enhances your networking control
  • Get fully manageable connectivity between your business branches and sites

Managed LAN Services

Worry-free management of your LAN Services.

  • Get your Local Area Network installed and upgraded 
  • Full management of your network
  • Proactive prevention of outages
  • Includes assessment of the LAN environment

What is Vodacom Managed LAN?

  • Vodacom Managed LAN Services is a fully managed end-to-end solution which provides management oversight and support of the LAN (Local Area Network) environment. 
  • Managed LAN Services is a value-added service offered as a supporting product to some of our managed services such as Managed VoIP / Telephony / Video, and Managed VPN solutions. 
  • Get your Local Area Network installed and upgraded 
  • Full management of your network
  • Proactive prevention of outages
  • Includes assessment of the LAN environment

Why should I get Vodacom Managed LAN Services? 

  • Seamless view and single global relationship Know your WAN/LAN to reduce the cost of ownership and get end-to-end communication. 
  • Single service aggregator ISP Tailored and based on your WAN and LAN service requirements.
  • Coordinated WAN/LAN Management Reduce the risk of deploying converged networks and emerging technologies.
  • Transparent costs and Compliance Get predictable costs and improved audit and regulatory compliance. 
  • Deployment options Deployed as a parallel, supplemental or a complete replacement of in-house IT services. 
  • Improved LAN performance Take advantage of efficient processes and standards in LAN ops.
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